March 23, 2020 7:00amCOVID-19 Update:: Schedule Update ***In an effort to further decrease exposure during the COVID-19 pandemic AtlasVet's hours have changed to 8-5pm Monday - Saturday. This may affect your previously scheduled appointments. Please check your email or contact AtlasVet to discuss the status of your upcoming appointment. Please see our most recent policy updates on our News Page HERE ***
We've made this list of common questions to help both new and current clients. Have a question you don't see below? Give AtlasVet a call and we will be happy to help you!
AtlasVet is located on the H Street Corridor NE and within the Atlas District. The address is 1326 H ST NE, Washington, DC 20002. We are directly across the street from the Atlas Performing Arts Center.
Paid metered parking is available on H ST NE as well as non-metered free parking on the side streets. The side streets closest to AtlasVet to look for parking on are 12th St NE, I St NE, and G St NE. There is also commonly parking across Florida Ave NE, in the Trinidad neighborhood. Be sure to read the signs for which blocks are zoned, some say free parking for non-zone 5 or 6 stickers for 2 hours. We highly recommend downloading the Park Mobile app in advance to pay for metered parking. AV doesn’t have a parking lot, unfortunately.
AtlasVet sees our patients by appointment only. We do sometimes have appointment availability same-day. The best way to be seen same-day is to call us first thing in the morning for one of the open appointment slots or to possibly be seen as an urgent care appointment.
If we have seen your pet in the past year for a physical exam with a doctor, we may be able to dispense medication or preventatives depending on the medication. If we have not seen your pet before, or your pet hasn’t had a physical exam with a doctor in the past year, we cannot dispense any medications. Some items are over-the-counter, however, so please call the front desk to see if the product your requesting can be dispensed.
Payment for services provided are due on the day the service is performed. Payment for medications and products are due when the medication is being picked up. We do not currently offer payment plans. However, AtlasVet does accept CareCredit as a form of payment. CareCredit is a credit card that can only be used at medical or veterinary providers. AtlasVet offers CareCredit shorter term financing options of 6 months. No interest is charged on purchases of $200 or more when you make the minimum monthly payments and pay the full amount due by the end of the promotional period. For more information, or to apply, visit CareCredit’s website - https://www.carecredit.com/ . Additionally, Humane Rescue Alliance offers low-cost vaccine clinics: http://www.humanerescuealliance.org/vaccination-clinic. And additional pet financial resources can be founds here: https://www.humanesociety.org/resources/are-you-having-trouble-affording-your-pet
Call us and a Client Service Advocate (CSA) or Veterinary Assistant can help you decide whether an appointment is necessary. Our Veterinarians are typically booked with back-to-back appointments and have limited time to perform client communications. One of our CSAs can relay messages to the doctors for you, but speaking directly to the doctor same-day may not be possible.